Charles Ramos, M.S., SHRM-CP, CLSSYB, is an HR leader, industrial-organizational psychologist, and founder of Zenergy HR Consulting, known for elevating culture and employee experience through practical, human-centered talent strategies. With a background supporting teams ranging from 15 employees to 300+, Charles has spent nearly a decade building and strengthening HR functions across nonprofit, healthcare, research, and small business environments.

As the Recruitment & Employee Engagement Manager at the San Antonio Food Bank, Charles transformed the organization’s approach to attraction and retention in a highly competitive labor market. Recognizing that many candidates were making decisions based on more than salary alone, he created a quantified total rewards model that assigned real financial value to benefits such as fully paid family medical coverage, wellness resources, an on-site gym, mentorship opportunities, and culture-building events. This transparent, holistic approach helped candidates understand their actual compensation and positioned the organization as an employer of choice even without top-tier pay.

But Charles’s impact extended far beyond systems and numbers. He spent substantial time personally counseling, supporting, and coaching employees—helping them navigate conflict, stress, life transitions, career questions, and moments of personal difficulty. His belief that people thrive when they feel valued, supported, and genuinely understood shaped his approach to everything from onboarding to retention strategy. He saw firsthand that meaningful connection can have as much influence on retention and engagement as compensation itself—and often more.

Before launching Zenergy, Charles led culture, leadership, talent, and engagement initiatives at organizations such as Native American Seed, PRMA Plastic Surgery, and the NeuroBehavioral Institute, where he introduced practical workforce planning, strengthened manager capability, redesigned performance practices, and helped teams operate with more clarity and cohesion. His earlier service on the Feeding America HR Council further reflects his commitment to improving the employee experience across mission-driven organizations nationwide.

Today, through Zenergy HR Consulting, Charles helps organizations integrate talent acquisition, employee experience, and workforce planning into a single, culture-first strategy that attracts the right people and keeps them growing for the long term. His work blends psychology, data, empathy, and a belief that organizations are strongest when their people feel supported not only as employees—but as human beings.